We can fix the problem for you, or you can use the troubleshooting steps we’re providing below to help resolve these startup issues. A corrupted profile, a damaged PST file, faulty add-ins, or improper Outlook startup settings often cause this issue. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost). If Outlook worked correctly the last time and nothing has changed about your account configuration, then checking if things work correctly in Safe Mode is a good first step.

Thankfully, Microsoft Outlook is fully optimized for Windows 10, meaning Compatibility mode is not necessary. You might be wondering what happens when you switch on troubleshooting Outlook startup issues the Compatibility mode for Outlook. When you do this, your Outlook might have opening problems. For this reason, you should always turn off Compatibility mode for Outlook.

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem. For a short intro about how to access and read the Event Viewer in Windows, see this Quick Tip. If these methods dose not work, you can also try a third party tool, Kernel for Outlook PST Repair tool. If anyone finds a more permanent solution, I would appreciate it.

If the issue is more complex than updating Outlook for your Mac, you need to go for other techniques. There is a chance that the problem may have been generated due to settings issues of your tool. To resolve this, it is best to delete the Outlook preference files on your Mac. First, you need to determine the type of data file Outlook is using (pst/ost).You can look in the default location, or use Outlook to help you find it. The above-mentioned steps would help to repair Outlook 2016 if there is any functional issue with the application.

I’ve since installed a Windows 2016 server with Office 2024 and I don’t have any more connection problems for the moment. Since making this change, I’m not seeing the errors in Microsoft-Windows-AAD/Operational, however it may be too early too tell. Hello all,Same problem here since Outlook 2016 update on January on RDS 2022, all users are not concerned, but we have more and more users impacted. The cache file is likely corrupt or where it is stored is full.

While using it across your Mac, there might come a case where you have to repair Outlook for Mac. Rohan Wiese is a Technical Content Writer at Aryson Technologies, specializing in databases, e-mail recovery, and e-mail migration solutions. The first thing you should try is to fix the basic Outlook issues. For this, you have to start with repairing the Office installation itself. For instructions about how to unhide files and folders, see your operating system documentation. In this article, we shall focus on how you can get hold of this issue.

To effortlessly change your settings so that your inbox looks the way you want it to, see Personalize your new Mail experience in Outlook.com. To access the calendar shared with your Microsoft 365 for business account, you’ll need to accept the invitation from Outlook on the web, iOS, or Android. If you’ve already clicked the Accept button in Outlook 2016, you won’t be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile.

I would say first things first is figure out if any of troubleshooting Outlook startup issues these actually resolves her issue, and then (if so) document it on a quick 1-pager that she can follow if/when you’re not available. When the scan is done and errors have been fixed, run scanpst.exe again until no errors are found anymore. If after scanning the file more than 3 or 4 times errors are still found, you might want to copy over your data in a new pst-file. We have tried all things mentioned above (except reconnecting the MS account), but the only solution so far is deleting the users profile. If I run an online repair and reboot her PC it will usually work for a day or two. Kinda at a loss at this point, I am thinking about wiping the PC and starting again.

If you restart it successfully, it will show you that one or more add-ins are defective. Now, it’s time troubleshooting Outlook startup issues to uncover them by the elimination process. Find solutions to common problems or get help from a support agent. The navigation pane is the leftmost pane in Outlook where you’ll find your folder list and the icons to move between Mail, Calendar, People, and Tasks. Running the /resetnavpane command removes all customizations to the navigation pane. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.