Now, check if ‘Something is wrong with one of fix Outlook problems your data files and Outlook needs to close’ is solved. The Inbox Repair Tool is an in-built utility from Microsoft to overcome the Outlook PST file corruption issues. Users can fix Outlook PST files using this utility, but firstly you need to locate the Inbox Repair Tool (ScanPST.exe) in their system. We are going to share a table below with the default location of this utility for different Outlook versions, like Outlook 2010, 2013, or 2019. In earlier versions of Outlook, we previously recommended that you use the Scanost.exe tool for errors that occur with your offline Outlook Data File (.ost).

For more information, see Outlook performance issues when there are too many items or folders in a cached mode .ost or .pst file. When you install Office, an Inbox Repair Tool (SCANSPST.EXE) is also installed on your PC. The Inbox Repair Tool can resolve issues by scanning your Outlook data files and repairing errors. Resolving Outlook’s “Loading Profile” hang involves a mix of system checks, process management, and profile or data file repair. Applying these targeted steps gets Outlook running smoothly and restores access to your mailbox.

If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. Sometimes you’ll open Outlook and then for no apparent reason, it will freeze or fix Outlook problems shut itself down. There are quite a few different causes for this, but one of the most common is a defective add-in. Here’s how to disable add-ins in Outlook even when it keeps crashing.

Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, fix Outlook problems such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. Get Help has troubleshooters for Microsoft 365 you can run for many common scenarios. If a troubleshooter is available for your issue, select Start to run that troubleshooter. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps.

Use the Microsoft 365 setup troubleshooter to install Microsoft 365, Office 2021, Office 2019, or Office 2016 on your Windows PC. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. There are multiple ways for you to send and receive email, and multiple versions of Outlook available. If the images in these topics don’t match what you see on your screen, you might be using a different version of Outlook. If you can’t receive new email messages, there are several troubleshooting steps you can take. If you’ve successfully sent and received email from classic Outlook before, and now Outlook repeatedly asks you to reenter your password, one of two things may have happened.

Below are effective methods you can try:Verify and Update Outlook Profile Settings. …Repair the Outlook Profile. …Recreate the Outlook Profile. …Check and Repair the Outlook Data File (PST) …Disable Add-ins. …Update Outlook and Windows. …Verify Permissions for the Data File. …Relink the OST File (For IMAP/Exchange Accounts)Jan 24, 2025

If the recovery options displayed for your account are out-of-date, go to the “Can’t sign in after trying the steps above?” section of this help article for more info. Stellar Exchange Server Backup is an excellent software to take backup of full Exchange fix Outlook problems database or selected mailboxes. It minimizes Exchange downtime by restoring all mailboxes directly, without interrupting Exchange server services. You have important things to do in your Yahoo account, so let’s get you back in! After you regain access to your account, consider switching to 2-Step Verification to avoid sign-in issues entirely.

If the problem doesn’t occur after you restart Outlook, one of the add-ins is likely the cause of the problem. Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem. Make sure that the latest updates for Outlook are installed. For more information, see How to install the latest applicable updates fix Outlook problems for Microsoft Outlook (US English only). Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter.

Corrupted profiles frequently prevent Outlook from progressing past the loading screen. Creating a new profile establishes a clean environment for Outlook to start. I have found that when this happens its due to the Account in windows needing to be updated. If you close outlook(make sure its not in the system tray) then click on start and type Domain, then find Access work or school. You should see the Microsoft account, click on it and disconnect it.

For each message, you can delete it, mark it as unread, flag the message, or pin it to keep it at the top of your folder. To find the item with the attachment, scan the list of items in the thread. To change your Mail settings so your inbox looks and behaves the way you want it to, see Personalize your new Mail experience in Outlook.com. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If you can’t open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. For contacts, you can select Filter in the upper right to select what to display in the list and how to sort.