This can be exploited by creating a file together with an OLE object in such a way to cause MAPI to load a DLL from a network share when the OLE object is activated. This issue affects all Outlook versions on Windows 7, Windows 8, Windows 10. A vast community of Microsoft Office365 users that are working together to support the product and others. The settings in the Send/Receive Group windows let you customize the synchronization rate of the new group. To the right of each folder is the Empty drop-down menu which provides options to delete all items in that folder, or items 3 months and older, 6 months and older, and 12 months and older.

If Outlook is configured to connect to the Exchange mailbox in Online mode, an .ost file is not used. To adjust the number of days of data that are synced for shared folders, add the following registry values. You can limit the synchronization window that’s used for calendar folders to reduce the number of items that are stored locally in your calendar folders.

For more information, please see Access to Microsoft 365 email and applications by audience. For information about Microsoft 365 storage quotas, please see Microsoft 365 storage quotas and information. The folder may have been deleted or the server where the folder is stored may be unavailable. You don’t have appropriate permission to perform this operation. MAPI does not validate that a provider’s DLL that it is requested to load is registered correctly in MapiSVC.inf or even that it comes from the local machine.

Most times, this is caused by a corrupted search index, which you can rebuild. Keep in mind this does take a while, and it’s usually best done after the user has left for the day. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps. It can automatically diagnose issues, troubleshoot, and fix problems with Outlook.

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. In this window you can check the status, the number of failed requests (under Req/Fail), and which mailbox is experiencing the issue. Outlook email accounts are provided to employees, students, alumni, retirees, and for generic accounts.

Usually, this type of error shows some issues, errors, or glitches on the local disk where your Microsoft Outlook PST files are located. You can effortlessly use some troubleshooting procedures to set up your local drive. You can manually increase the time span for establishing connectivity of your Outlook program to the server. Typically, a less server time-out period can throw various errors. Follow the instruction given below to change your server time-out settings. When you reinstall Outlook, you are removing the current application from your system and then installing it again.

Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another step-by-step Outlook troubleshooting process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.

Start classic Outlook in safe modeIn Windows 10, click Start.Type Outlook /safe, in the Search programs and files and then click OK.Close and re-open Outlook.If the issue is resolved, you can keep working, or if you have time, take the following steps to find out what COM Add-in is causing the problem.

In addition to that, it is usually easy to use, even if you’re not a tech-savvy person. Now you’ll have a fresh profile that should work properly if the old one was the problem. If Outlook works fine now, you know one of those add-ins was the problem. So, it will be helpful to find out which one caused the issue. You may not expect this behavior, but the removal of the item is appropriate given the circumstances.

We have since reverted to the right data file and the outbound email flow has returned to a normal state. We also released a new rule that corrected the wrong campaign verdict for all impacted customers during the incident. It’s a by-product of making more space on your PC, you step-by-step Outlook troubleshooting delete things you don’t think you need anymore. Then, one day you realize getting rid of that file was a huge mistake. Let’s eliminate any feelings of despair regarding a deleted file.

After performing the method start Outlook again to check if the method has worked and eliminated the error. Now, that you know the reason for the Outlook Profile being stuck, it should be easier to choose the right methods to fix the issue. Sometimes, Outlook might not work if other Office-related processes are still running. You can end all office-related processes in task manager to ensure a fresh start. Corrupted Outlook files are a common cause related to Outlook. To rectify/repair it, Microsoft has provided an inbuilt utility called Scanpst.exe.