As @ode2joy ​ said, clearing out the user’s profile usually works, which is a more thorough procedure than just deleting .nst and .ost files. When something goes wrong with Outlook, Microsoft Outlook Fix resource center recommends that we start it in Safe mode. Simply that Outlook will be loaded without your add-ins and customization files. Originally, the freezing would only occur when I actually tried to do something. So, if I tried to open a message, search my inbox, write a new email, go to the calendar, etc., it would freeze up for about 5-10 seconds at a time. The freezing never seemed to occur when I had Outlook open but was not using it.

To learn more about how to share your feedback, see How do I give feedback on Microsoft Office. Customers using the contact support buttons at the foot of the support pages, or the “email us” links in support Virtual Agent, are unable to open the Help Pane. If you access your Outlook.com account through the iOS Mail app, you may be repeatedly asked to enter your username Outlook Fix resource center and password.

I usually disable them one-by-one, closing Outlook with each change. This helps to pin down the culprit that causes Outlook to freeze. The first thing we need to do is kill all hanging Outlook processes.

Follow the steps below on how to create a new profile for Outlook. When Outlook is started in safe mode, all settings are reverted to Outlook default settings which allow for easier detection and rectification of errors. Once you observe that Outlook is not updating automatically, follow the instructions below to restore Outlook Fix resource center the Auto-update feature. Click on Programs and Features and then click on uninstall programs. In the drop-down list, uncheck any faulty or needless add-ins that you wish to disable, and then click “OK” and re-launch Outlook for the changes to fully take effect. “COM Add-ins” are modules that add specific features to Microsoft Office products including Outlook.

Check the status bar at the bottom of the screen to see if another process is Outlook Fix resource center running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before accessing Outlook.com. You might need to set Windows Update to automatically download and install recommended updates.

You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding. To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost). Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter.

If you need to increase the number of this limit try the next resolution. Step 1 - The hard limit of recipients for a single email message is 300. Reduce the number of recipients for a single email to less than 300. Step 2 - Follow these instructions to install your Office application. Step 1 - Follow these instructions to uninstall your Office applications. If Outlook Desktop fails to connect, try these steps before escalating the issue to the ET&S Help Desk.

In System Configuration, if you select a check box, the related service or startup program runs when you restart the computer. If the check box is cleared, the service or startup program doesn’t run when you restart the computer. When you start Windows normally, several applications and services start automatically and then run Outlook Fix resource center in the background. A Selective Startup or “clean boot” process can help you identify problems that are caused by application conflicts. To keep up with new viruses as they’re created, antivirus software vendors periodically provide updates that you can download from the Internet.

If that block was part of a specific item in Outlook, the item will be removed when it is validated. The Inbox Repair tool is automatically installed with all English-language Microsoft Outlook installation options depending on your operating system. For instructions about how to unhide files and folders, see your operating system documentation. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If everything goes correctly, you’ll get the Repair complete dialog after some time.

This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. To work around the issue, you will need Outlook Fix resource center to end all Office processes that are running and disable the presence features. We have tried all things mentioned above (except reconnecting the MS account), but the only solution so far is deleting the users profile.

You can create a new profile and then add your email accounts to the new profile. If repairing your Microsoft 365 programs didn’t resolve your issue, move on to the next step. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you’re sure you want to do that. If you don’t choose an option on that Outlook Fix resource center dialog box, Outlook won’t let you do anything else.