If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. Sometimes you’ll open Outlook and then for no apparent reason, it will freeze or help with Outlook error messages shut itself down. There are quite a few different causes for this, but one of the most common is a defective add-in. Here’s how to disable add-ins in Outlook even when it keeps crashing.

It’s incredibly common to have Outlook crash because of a corrupted PST file. Add-ins are a pretty frequent culprit for Outlook lagging issues because they are meant to provide additional functionality, but they put additional pressure on loading time. There is nothing worse than when you are working on something important, you go to send off an email, and Outlook freezes or you see that dreaded “not responding” message. Sometimes, it may be your Outlook app itself that is damaged.

Our goal is to give you the answers to fix the most common issues Outlook users face. Bookmark this page so that whenever you come across an error like your Outlook calendar not syncing, or a corrupted file, you’ll have a place to start troubleshooting. Below are some common send and receive errors that you may encounter while using Outlook. It occurs rapidly when you receive or send messages in MS Outlook, leading to a damaged Outlook profile or encrypting Outlook(OST and PST) files. The folders storing all of your mail might be struggling to run because of how large they are. You can set up auto archiving to smooth out some of this issue.

However, for severely corrupted PST files, it’s help with Outlook error messages recommended to use a third-party repair tool. In this regard, we recommend Kernel for Outlook PST repair tool to save your precious time. Problems with the device, connection to power, network issues, viruses or malware, oversized files, and improper shutdowns all cause the PST file to act up. The issue might be difficult to identify if you have multiple accounts and a long history with Office 365, Exchange, and Outlook.

To do this, start up the Windows Task Manager either by pressing Ctrl + Alt + Del, or by right clicking the taskbar and choosing “Start Task Manager”. Then switch to the Processes tab and find all OUTLOOK.EXE items in the list. Click on each OUTLOOK.EXE to select it help with Outlook error messages and hit the “End Process” button. To create a user profile, you must first create a user account. When the new account is created, a profile is also created.

In this article, we’ve shared 12 tips to troubleshoot and resolve common Outlook send and receive errors that prevent users from sending or receiving new messages. Sometimes, firewall settings block certain ports that may prevent Outlook from communicating with the mailbox server, leading to Outlook send and receive errors. To fix this, you need to add an exception for Outlook.exe (for Outlook) and Msimn.exe (for Outlook Express) with access to your mail server’s incoming and outgoing ports.

I usually disable them one-by-one, closing Outlook with each change. This helps to pin down the culprit that causes Outlook to freeze. The first thing we need to do is kill all hanging Outlook processes.

The only thing is to know how to overcome them when they arise. Whether it’s defective add-ins, frozen Outlook, faulty data files, and many others, you can manage all these problems yourself. Knowing the cause of the problem will help you sort out all the issues related to Outlook opening. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose help with Outlook error messages Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost).

I’ve since installed a Windows 2016 server with Office 2024 and I don’t have any more connection problems for the moment. Since making this change, I’m not seeing the errors in Microsoft-Windows-AAD/Operational, however it may be too early too tell. Hello all,Same problem here since Outlook 2016 update on January on RDS 2022, all users are not concerned, but we have more and more users impacted. The cache file is likely corrupt or where it is stored is full.

Errors in Microsoft 365 files are help with Outlook error messages repaired automatically. To start Outlook in safe mode, click on its icon holding the Ctrl key, or enter outlook.exe /safe in the Run dialog box. You’ll see a message asking you to confirm that you really want to start Outlook in Safe mode, click Yes. If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile. If everything is working correctly, you can now delete the old profile. I have found that when this happens its due to the Account in windows needing to be updated.

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn’t solve your problem, scroll down to Still need help? Use Tasks to create, manage, and track things you want to get done. You can learn more about the new and classic tasks in Outlook.com by going to Use To Do App to manage tasks in Outlook. Start typing in the search box to find a contact or contact list. Each message also has a mini toolbar when you open the message in a new window.