In this case, you’ll have to remove your app’s cache to resolve your issue. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost). If your issue with Outlook persists, use the repair tool’s “Online Repair” option to fix your app problems. This option takes longer than the first one and requires an active internet connection to resolve your app issues.

Follow the prompts to complete the installation process. Find the Microsoft 365 app and right-click on it to see the available options. You will see two options – Change and Uninstall. A vast community of Microsoft Office365 users that are working together to support the step-by-step Outlook troubleshooting product and others. Select faulty or incorrect add-ins and click Remove.

Follow the on-screen instructions to update your Office apps. Then, launch your Outlook app, and it should open without problems. If your PC has a virus or malware infection, that may be why Outlook isn’t launching. In this case, run a full virus check on your PC to find and remove any threats.

This can be exploited by creating a file together with an OLE object in such a way to cause MAPI to load a DLL from a network share when the OLE object is activated. The loading of unregistered MAPI services has been disabled by default to make Outlook more secure. This issue affects all Outlook versions on Windows 7, Windows 8, Windows 10. This occurs because custom form script is now disabled by default. step-by-step Outlook troubleshooting I ask this, because I frequently encounter tickets where users accidentally delete items, then try to restore them and can no longer find them.

This is a troubleshooting step to ascertain if the issue is with the PST file itself or with other aspects of Outlook. It’s especially useful when Outlook crashes on startup or behaves erratically. Outlook’s export feature allows you to create a copy of your data in a new PST file. This method is helpful when you can still access the data in the PST file but suspect corruption.

You can opt for the desired Mode of Recovery, i.e., Standard, Advanced, and Deep, as per the level of corruption in the PST file. With the help of the PST File Repair Software, you can repair the PST file using the Deep Mode that is severely damaged to a great extent. step-by-step Outlook troubleshooting The Cigati PST File Recovery software is a powerful tool that can handle even severely damaged Outlook email files.

Here, we list fixes for the possible causes, starting with the most likely culprit. Go in order so you have best chance of getting back to your inbox as quickly as possible. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.

If the recovery options displayed for your account are out-of-date, go to the “Can’t sign in after trying the steps above?” section of this help article for more info. Stellar Exchange Server Backup is an excellent software to take backup of full Exchange step-by-step Outlook troubleshooting database or selected mailboxes. It minimizes Exchange downtime by restoring all mailboxes directly, without interrupting Exchange server services. You have important things to do in your Yahoo account, so let’s get you back in! After you regain access to your account, consider switching to 2-Step Verification to avoid sign-in issues entirely.

If you can’t open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. This write-up is to help you get out of such a scene and get things back to normal as before with Outlook 2016 (and other recent versions too). Here, we have compiled a couple of workarounds or quick methods using which the whole Outlook won’t open mess will fly away. If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new step-by-step Outlook troubleshooting Outlook profile. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you. Sometimes, Outlook fails to open when it can’t load your view settings in the app.

If your account is affected, be sure to secure your account and update your recovery information. “I had a large PST file that was causing Outlook to crash. Cigati handled it like a breeze. The software is user-friendly and provides clear instructions. I’m so glad I found this tool.” If your Microsoft account recovery request wasn’t granted, you can keep trying as many times as you want, up to two times per day.

A Repair Account window will prompt you for your email address and password. Then it will run a program to diagnose the network connection problem. It might be that Outlook is not responding, or it’s not loading. Here is step-by-step Outlook troubleshooting how to fix outlook issues relating to connectivity and syncing your email. Then you are dealing with one of the many other Outlook issues.