If that doesn’t work, try using the Inbox Repair Tool or creating a new profile. And if nothing else helps, there are great tools out there that can recover everything for you. Take it one step at a time, and you’ll have Outlook working again soon. Our goal is to give you the answers to fix the most common issues Outlook users face. Bookmark this page so that whenever you come across an error like your Outlook calendar not syncing, or a corrupted file, you’ll have a place to start troubleshooting.

You cannot create a new email address with @live.com as the domain address. You cannot create a new email with @msn.com as the domain address. If you have not logged in to your email address in over two years, it will be considered inactive and may have been removed. The first rule of Outlook troubleshooting is to eliminate the most obvious suspects. A popular one to cross off is your own internet connection. We go above and beyond the average software reseller because we built our business on trust.

You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one.

In the dashboard’s summary tab, you can access a helicopter view of where you might have problematic areas. Based on this information, you can navigate to the respective tab to troubleshoot in more details. I have to remind folks of that quite often Fix Outlook official help when they cook guaranteed email response times into contracts. Another potential alternative is to use a light-weight search product. For example, there used to be an Outlook search product called Lookout.

This happens because Outlook sometimes blocks unknown attachments to safeguard users’ data. The error 0x800CCC13 in Outlook appears when trying to send an email. The error message indicates a connection issue but it can also occur due to other reasons, like incompatible add-ins, virus or malware intrusion, or bad sectors on the drive.

Give Outlook a few minutes to finish the process and it should start to Fix Outlook official help work again. If Outlook isn’t stuck at a screen that says “Processing,” or this didn’t resolve your issue, continue to the steps below. If those steps don’t work, see Need additional help?

Workarounds to fix Outlook Stuck at Loading Profile Issue:Run Outlook as an Administrator.Reset Navigation Panel.Shut Office-Related Tasks.Create a New Outlook Profile.Disable Outlook Add-ins.Disable Antivirus.Repair Outlook PST Files.Dec 27, 2024

To do this, start up the Windows Task Manager either by pressing Ctrl + Alt + Del, or by right clicking the taskbar and choosing “Start Task Manager”. Then switch to the Processes tab and find all OUTLOOK.EXE items in the list. Click on each OUTLOOK.EXE to select it Fix Outlook official help and hit the “End Process” button. To create a user profile, you must first create a user account. When the new account is created, a profile is also created.

I usually disable them one-by-one, closing Outlook with each change. This helps to pin down the culprit that causes Outlook to freeze. The first thing we need to do is kill all hanging Outlook processes.

To install Fix Outlook official help the latest Windows and Office updates, click the link below. You can determine if it’s corrupted by creating a new profile and changing which profile is used when Outlook starts. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you. If you are having trouble locating scanpst.exe you can also use OutlookTools (free!). For a step-by-step guide on how to work with scanpst.exe see Using the Inbox Repair Tool (scanpst.exe). Virus scanners which integrate themselves with Outlook are known to cause a lot of issues.

Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. If you can’t choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again.

If you have Outlook in your startup folder, remove the shortcut from the startup folder. To learn more about how to share your feedback, see How do I give feedback on Microsoft Office. Some users may not be able to empty their Deleted Items folder. While we fix the problem, Fix Outlook official help you can send the file as a OneDrive link. We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook.